Service associate was very helpful, resolved my issues, was respectful and spoke in a language that I could understand! Always a pleasant service experience!

I feel comfortable bringing my car for a service and I always get a diagnosis about it. The service is excellent. They are honest and helpful.

The service tech was very friendly. He answered all of my questions. He also asked if I wanted to make my future appointment.

Very nice personal, super fast service. Good coffee and hot chocolate. Warm place. Very nice experience. It is always like that. Good service

Great service from the time I pulled up to get my oil change and was done in a timely manner.

The service manager, Glenn Clark was very helpful and they were able to accommodate me last minute when I had an emergent issue.

Thanks so much to Rich, Marc and the entire staff at Honda of Watertown. I absolutely love my pre-owned 2019 Honda CRV. You had the best selection, prices and interest rates out of all the dealerships I visited. Rich made the entire car buying process go smoothly and we truly appreciate that. Thank you Honda of Watertown!

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After explaining that I had an appt after my oil change, I believe they either fit my car in quickly or it was just good timing.

Quality service. Service advisor was knowledgeable and very helpful. The service was done quickly and was very happy with everything

Jay was nice, friendly, and courteous. Jay made sure the issue was checked out and I was put into a loaner car.

I was treated very rudely and may not come back. We were considering purchasing a new Honda but will not from your facility

Service was friendly, quick & efficient We made most of the arrangements before arriving at the dealership and as a result were in and out in under an hour

I was able to schedule an appointment, was told it would be about 45 minutes, waited over 2.5 hours, never updated. I was also given mixed information.

Employee was very respectful kind . Everything is well ok for now. My first visit was horrible and I see improvement

I liked many things: Able to schedule an appointment without difficulty. Arrived a bit early and my car was taken in for the oil change without issue. I waited in a lovely space and having forgotten my thermos, there was a refrigerator filled with water bottles from which I was allowed to drink. I was very grateful for that. The service was completed quickly, efficiently and competently. The staff with whom I interacted were professional and hard working.

Great service and staff would recommend going here for service or sales. They go above and beyond to make sure your experience is flawless.

Great service and staff would recommend going here for service or sales. They go above and beyond to make sure your experience is flawless.

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The people are very good at what they do and are very kind, even if your credit is not so good they will find a way to get you in the car you want.

Although the dealership was VERY short handed, they were able to squeeze me in. I got a same day appointment in the afternoon.

Outstanding service team. Knowledgeable, professional and friendly. I couldn't be happier with my experience. Answered all my questions and explained services performed thoroughly.

Friendly and knowledgeable staff. There is alway someone to actually speak with and it is Easy to make appointments. The hours are convenient and late, afterwork, pick-up is very helpful.

What I liked about the experience was that I had to return to pick up my vehicle 55 minutes after my Uber picked me up from your location

Quick and proper. Rotors were resurfaced, brake pad changed. O2 sensor install after shipping. Second appointment was for O2 sensor install. Very quick and reasonable price.

The waiting room was nice and clean. The service advisor was thorough explaining the work that was being done on the car.

We got in quickly. Problems with car were communicated clearly. I got a call back about what needed to be done and how much it would cost.

Appreciate being notified of future services needed for my accord in the future , customer lounge clean and the free coffee is appreciated.

Everyone was friendly enough, Brandon put in the work to get me a good deal. Brandon worked with me for nearly 2 hours, going back and forth getting the answers to my dozens of questions.

I think that most women going in to have some work done on their car are apprehensive. I felt I was a valued customer and treated with respect. When I questioned why a certain service was needed, I was given a reasonable answer and not made to feel foolish for asking. I had been promised a 10% discount, and it was applied without any haggling. Thank you to Todd and all the employees that worked on my CRV. Also, thank you to the cashier who helped me to use Apple Pay!

My second time here, and Rich and his manager Marc Q helped me into my new 2017 Audi Q5. I love it and the price was worth it. This is where I'm airways going to purchase a vehicle and I'll be referring people to them. Great service, the whole team was friendly and helpful❤❤❤

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Staff always pleasant and professional. Facility is clean and comfortable. You are kept updated on the progress of your vehicle at all times.

Fast service and great staff they were very attentive and helpful explain everything I was very please with my experience

Oil change was quick tires were low pressure and they filled them but a week later tire low pressure light is back on Disappointed I have to return

/The service department is the main reason that I continue to go to Honda in Watertown. Thank you very much.

Very helpful service staff during a very long drawn out experience in arranging for my auto body repairs and dealing with my insurance co.

As always, the staff was friendly, helpful and professional. They took me on a last minute basis and got the job done quickly.

I was in and out quickly, even faster than i was expecting.. and the work was done right the first time.

We loved how quickly and smoothly everything happened to get from seeing the vehicle we liked and to driving it home off the lot.

Me gusto mucho el trato Greg nunca habia conocido a un vendedor tan profecional amable antento y da lo mejor de el este es mi segundo carro que compro con el y para mi greg fria es el mejor

I had a Great! Salesperson Dave Bonomo. He was patient, not pushy. Took his time in showing different options I had. He also had me test, drive different types of vehicles to get the feel, and how unique each vehicle was

sales to manager to service department unfailing courtesy and knowledge Attention to detail superb and ease of sales transaction prioritized.Recommend without reservation A class act

The salesman was excellent, knowledgeable, and made the visit remarkable. I would highly recommend this dealership to everyone that was looking for a Honda in Connecticut

We love our sales rep, Dave Bonomo! He’s the best! Dave always makes the process as easy as possible. This is our third Honda through Dave.

Ken DeSantis. hands down the best part of my experience. he worked tirelessly for me to make sure I got just what I wanted and he is the reason I came back to Watertown Honda to buy my civic. he totally made this experience what it was.

Salesperson (David Bonomo) is very knowledgeable about the products and sales procedures. Made our experience of leasing a pleasure. At this point,we are very happy with the HRV we leased

Steve was friendly and helpful. Most questions were answered right away. Questions I had after I had the vehicle were answered quickly.

Professional and thorough experience with the salesman and financial manger. I have been quite satisfied with buying a Honda at this dealership.

I couldn’t decide between two cars and the dealership was patient and thorough with the details. I am very happy with my new Passport and feel that I made the right decision!

Great selection of vehicles. Had a very pleasant experience and found a vehicle that really fit what the wife and I were looking for.

The manager Vinny and our salesman Norbert were a pleasure to work with along with Gary who finalized our sale.

The Sales Representative was very knowledgeable. THe went over all the features and explained how to set up HondaSense sytem. He also weent through the personal features.

He was very nice and let us test drive two different cars to let us get a feel of what we want.

Everyone was very nice and had a lot of knowledge about every question we had. The process was very simple and everyone was on top of everything.

we just got here in Connecticut and we were renting a car so we decided to get a car from honda watertown and to be honest i was not disappointed with there services they were very helpful especially brandon. i like how they help us on getting our car

The promptness in handling all the paperwork was excellent and quick. Everyone helped the salesman to make it quick. The finance person made it all understood for myself and my husband.

Fast service, sales person took the time to answer a few questions I had on my new Passport Trailsport. Salesperson picked up my back seat back liner covers and quickly installed them for me. Offered his help anytime if I had any questions.

The service was excellent the salesman was honest and very knowledgeable about all the features. The finance department was fantastic one of the nicest finance guy ever great car great experience. I didn’t get enough for my car but the deal on the car I bought was fair

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the effort staff take to make sure i was well taken care of. even when it was after closing hours they was there making sure that i leave with my ride.

All around great service from the beginning of my purchase right up until I drove my new car off the lot.

Dave and everyone at Honda of Watertown have been great to work with. The process was very easy. Thank you

Everything! Chris and Greg got it done. Got me the exact car I wanted in the money range I needed.

The employees are very nice and helpful and wants to put u in the right direction. This is my 2nd time getting a car from Honda.

Everyone was very friendly and attentive. The process was simple and everyone answered my questions. I’m happy with my purchase!

Solved problem came in for excellent service would highly reccomend to anybody needing service or purchasing a new car. Techs know everything about their vehicles

Our sales person was Bryan and he was so friendly and informed us within a couple minute. That it was going to be hard to walk away. Any i can tell you it was haha. Bryan was great and very sociable. He didnt even mind staying late to help us understand some of the funtions…even if they were simple things haha

Greg Lebeau and Dave Bonomo are great to work with. They explained and answered all my questions. They were helpful, honest and kind in the process of buying a car.

Staff was very friendly and answered all of my questions. Car comes with good warranty and drives great so far!

Past service experience was great. All of the staff has been very helpful from drop off to pick up. Keep up the good work.

Nice reception, Full information about the car, fast communication and wrap up. easy financing, prompt registry and car delivery. having answers to all my questions.

Bryan came across as authentically friendly and upbeat from the time I walked in. He was looking to sell me a car, of course, but he was honest and - with a little help from his immediate superiors - helpful about what was available and regarding all details of our purchase.

Customer service flipper was the best salesman i have ever dealt with he was knowledgeable and listened to all my concerns

Henry was great very personable and patient and the finance team was really able to help me out! Great service, great team members!

Chris did a great job and was very personal with us. He answered all of our questions and was very helpful in the process.

Friendly atmosphere, along with great explanations of documents. The staffing has changed since our last purchase, but I only see improvements.

Easy experience, everyone was extremely helpful and accommodating. They gave us a fair amount for our trade in. I would recommend this dealer for its efficiency and service.

Staff very professional and prompt getting answers and solve issues. Clean and comfortable place to shop for a car. Staff all smiles

Made my lease buy out easy -from questions about lease vs. financing to registration it made the process a smooth one .

We have bought only Hondas from this Dealership for several years now. They are always polite and know what they are doing.

It’s always a quick and easy process at your dealership. My salesperson was organized and informative and extremely helpful. I understood what was going on and things proceeded quickly and efficiently.

Honda of Watertown is where you want to buy a car. Steve was great and the staff was super friendly. It was thorough, easy and everyone was very helpful.

Greg was a wonderful salesman, and made the experience feel like it was about what I wanted. The only salesman who didn’t try to get me into something I didn’t want

I was extremely happy with my Salesperson Norbert. He was so accommodating, friendly, and very knowledgeable I had a great experience I thank you for making it so simple for me

Great service - bought many Hondas over the years repeat customer-will go back again Hondas are reliable and good value for the money

I have been working with Honda of Watertown for over 20 years. I asked for my last transaction to be quick and I was on the road with my new vehicle within 30 minutes. Thank you Honda of Watertown for accommodating me!!

We love working with everyone there. From sales to finance, the employees are knowledgeable, not salesy and trying to do the best for us.

Our sales rep was awesome! Very helpful and informative! Did not feel pressure at all, took all I had to say into consideration.

Very friendly, tried their best to find what we wanted. Worth the short time we waited to drive out with our new Honda Sport HRV that day.

Friendly and attention Even though I had a little problem with my car, it was my fault too, they did everything they could to fix my problem and I am pleased with the results.

Dealing with the business manager, Greg Lebeau, was fantastic. He was very knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after the sale as well. Inventory was also impressive given the shortage in the industry.

Dealing with the business manager, Greg Lebeau, was fantastic. He was very friendly and knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after the sale as well. Inventory was also impressive given the shortage in the industry. Salesperson was nice, however, totally unhelpful after the sale was finalized with questions I had. Time management should also be more of a priority. Our transaction on the first visit to the dealer should have taken no more than an hour (we knew what we wanted). It took more than three hours, most ...

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Transparent sales process with progressive continuity of sale. I got along well with both Norbert, Salesman, and Vinny, Used Car Manager.

I have bought several cars from Brandon, and each experience has been pleasant. Ray & Greg were great as well.

Ken is very attentive. The only issue I had was my car did not come with the floor mats and I’ve reached out to them for five times already with no response and I think every new car should come with the floor mats.

Right to the point! No hassle, No Haggle, No BS! This is my 4th Honda purchased from Dave Bonomo. Everything was ready when I arrived, in and out in less than an hour!

Brandon was very helpful and attentive to me. After several years dealing with Brandon he was by far the best

Watertown Honda has fair prices and is easy to work with. I have purchased 3 cars in the past 10 months and were very helpful throughout the process.

Exellent is everything , im very happy from yours. Thank you, everything was perfect, even the seller was very polite

Greg was very friendly and very knowledgeable about what I was looking for. He made the process quick and easy.

Steve was great and he was able to get me a better interest rate through Honda and it saved me money which is what matters. Thank you Honda of Watertown.

Brandon Silva was awesome and very attentive. Always answered any questions that I had. Made buying process easy. He was knowledgeable about the cars selected and had great judgment.

I like my car. Experience wasn’t the greatest. Overall glad that I have my new car, but I do wish I shopped around at other dealerships first.