Customer Testimonials

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Cars May 4, 2021

Raymond Novak and Greg (finance manager) were awesome!! I will definitely be going back there for my next car! The process was smooth and quick!

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Cars May 1, 2021

The pleasant and accommodating sales and finance staff, were very easy to work with. I would recommend this car dealership to anyone wishing to buy a honda.

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Cars Apr 20, 2021

Car sales rep perseverance!! Brandon was great, as well as your finance department. Even with a problem they both made sure I drove my new car home that night.

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Cars Apr 12, 2021

Crystal and Vinny were so professional and friendly! They helped me find the right vehicle for the right price. I could not be happier with this experience.

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DealerRater Apr 12, 2021

Crystal and Vinny were so professional and friendly! They helped me find the right vehicle for the right price. I could not be happier with this experience.

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Cars Apr 10, 2021

Customer service was amazing. We felt welcomed and the sales strategy was far from pushy and straight to the point.

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Cars Apr 9, 2021

The salesman was very knowledgeable and took the time to listen to my concerns. He was able to meet my needs to make a sale.

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DealerRater Apr 1, 2021

The 5 stars are for the Service Advisors;Brad Haskins & Mason Laccone “ONLY” on Oct. 27, 2020. The back of the house went above and beyond with Excellent Customer Service, knowledge, prompt communication, kindness was a welcoming contrast from the extremely disappointing sales experience on Oct.17,2020 purchase of my New CRV with 5538k miles. From misinformed Sales information on genuine leather seats replaced, to interference with my car insurance transfer causing incorrect coverage documentation delivery to be redone, not having the car professionally detailed at purchase pick up that might have called attention to remembering the replaced floor mats and noticing the ...

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Cars Mar 30, 2021

The sales experience was professional. There was no excessive pressure to pursue other options, and the negotiation process was fair.

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Cars Mar 30, 2021

My sale Person Vincent Valenti in Watertown , ct was fantastic ,made everything go very Smooth, at my pace , with the paperwork

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Cars Mar 29, 2021

Was a customer several times and prefer this dealership to the more local alternative which is part of an extremely large company.

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DealerRater Mar 27, 2021

This is my second CRV EX. The first saved me from a t-bone accident. The car performed perfectly. I immediately bought another CRV EX from the same dealership. They’re exceptional in service and sales. I will highly recommend the car and dealership.

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Cars Mar 27, 2021

Knowledgeable and friendly sales staff. Pleasant experience and would definitely recommend this dealership. Ray this salesman answered all my questions professional. Will definitely buy again from this dealership.

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Cars Mar 24, 2021

Greg the salesman was very kind, courteous and efficient. He made the initial process very easy and effective, especially on a very busy day.

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Cars Mar 24, 2021

Our Salesperson was Dave Bonomo who, like a friend welcomed us, and listened to our needs in establishing another business deal with leasing our 2nd Honda vehicle.

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Cars Mar 23, 2021

I had a good experience once someone else took care of me. Made it a very pleasant time and on a good time manage.

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Cars Mar 20, 2021

Vinny took the time to listen to my needs and didn't pressure me. Everything was quick but not rushed. When I had to bring the car back to check the battery the whole service department was clean and the guys working in it were super friendly and happy to explain things in a way I understood.

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Cars Mar 10, 2021

Staff being knowledgable and understanding and helpful. They all strive to make sure you leave with a smile. Regardless of a purchase or not.

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Cars Mar 4, 2021

Experienced and knowledgeable salesman. I would recommend this dealership to anyone. Thank you for all the time you spend with me because I am very satisfied with my purchase.

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Cars Mar 1, 2021

This salesman was polite, knowledgeable and friendly. He did some groundwork for us. So we didn’t have to stay at the dealership for the entire day.

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Cars Feb 28, 2021

It was accommodating. I said I didn’t have much time and Brandon didn’t waste any time. He was kind and efficient.

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Cars Feb 24, 2021

The staff was low key and I didn't feel pressured to make any particular decision. The financial end of the purchase was completely transparent and all my questions were answered in a straightforward manner.

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Cars Feb 12, 2021

David Bonomo, senior sales rep. was a terrific help in getting me into another lease with Honda. I had an excellent experience with Dave and the guy who does all the paperwork at Honda of Watertown.

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Cars Feb 10, 2021

Everyone was friendly and professional. No high pressure. Responded quickly to all my questiins. Very efficient.. definitely will recommend this dealership to others

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Cars Feb 7, 2021

Been working with Dave Bonomo for years. Great guy and gives us the best deals. My wife has driven Honda’s for years and I just purchased my first .

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Cars Feb 2, 2021

The customer service was excellent. Vinnie was able to find me a car that fit me financially and a good quality of a car.

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Cars Jan 22, 2021

Jo was charismatic and very informative. Follow up was also great. Love the car more and more. I was very nervous about moving on up to an SUV type car but he helped me feel comfortable and I’m glad I didn’t settle for any other car. He even helped after sale with questions and concerns.

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Cars Dec 23, 2020

Joe was very informative and make me feel welcome. I was very happy and pleased with my with my sales man Joe. A very great experience . Would definitely return for my next car there

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DealerRater Dec 21, 2020

I’ve been a customer since 1998 and always receive excellent customer service from the sales reps to the service department. Dave Bonomo is professional and made by last experience a few weeks ago great!

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Cars Dec 21, 2020

Ive been a customer at the dealership since 1998 and this experience was the best, quickest and easiest one yet! Dave Bonomo was professional and got everything done quickly.

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Cars Dec 19, 2020

Steve G. was so awesome!! No pressure but offered info on the cars. He made the entire car purchase so easy! Was just there to look... Ended up purchasing the best car I've ever owned!

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Cars Dec 12, 2020

It was very seemless. Sales person was very patient and professional. I would definitely return in the future to buy another vehicle and also recommend friends.

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Cars Dec 11, 2020

Very good service and the people very friendly l will recommend my friend to buy a Honda thanks for everything

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Cars Dec 10, 2020

Dave my salesman is always excellent; he got my car simonized same day and even picked me up from my place of work so I could pick up my new car. Mark in Finance was awesome too!

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Cars Dec 9, 2020

Great experience- I was pretty much in and out and everything was organized and efficient. Love the car! Staff very helpful and friendly. I will be back

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Cars Dec 8, 2020

I felt very free to explore options on the lot and was still shown other options without feeling pressured. The salesman and manager were extremely friendly and treated us as friends rather than another sale.

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Cars Dec 4, 2020

Sales staff are Top Notch! Everyone was so helpful, courteous and professional. The dealership is very safe and extremely clean. All of which helped-in our decision process. Having the peace of mind - to know your in the right place, throughout the car buying process is priceless. Thank you so much much!

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Cars Dec 4, 2020

Vinny offered personalized service and was helpful in the process. Great location. Great facilities. Ease of buying process helped with our decision.

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Cars Dec 1, 2020

Straightforward deal. I traded in my leased vehicle which I had bought at the same dealership and everything went like clockwork. No haggling, etc.

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Cars Nov 25, 2020

Friendly and knowledgeable staff, listened to what I wanted and made sure I got it. Worked hard to assist in getting me a loan.

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Cars Nov 16, 2020

Friendly and very helpful. I was waited on right away and the sales person Al was very helpful. Was not able to register car as it was Saturday but they put dealer plates on for me and got the car ready and picked up the same day. Went back on Tuesday to do all the paperwork but since Al was not in yet Joe helped to get all paperwork for me put plates on car and showed me all the options the car had. Very good service.

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Cars Nov 15, 2020

I had a wonderful experience. The sales person, Mark Hochdorffer, was extremely helpful and knowledgeable of the product. He made sure I understood every aspect of the sale and car.

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Cars Nov 13, 2020

The staff was honest, efficient and friendly. I was greeted the moment I walked in the door, and received excellent service the entire process.

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Cars Nov 11, 2020

Made us feel comfortable and at ease and not rushed. The buying process was quick and we weren’t pressured into buying unless we were satisfied with the car. Customer service was very good.

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Cars Nov 11, 2020

From our first phone call to our last, the sales person made it clear that his only goal was to make us a satisfied customer.

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Cars Oct 30, 2020

I received amazing customer service. It was a quick and smooth process. I was able to drive my new car the same day.

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Cars Oct 30, 2020

Respectful and Polite demeanor of Sales Rep, Brandon Silver and also Finance Mgr., Gary LeBeau, who listened carefully to our requests.

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Cars Oct 20, 2020

Brandon was extremely helpful, patient and understood what I was looking for in a vehicle. Salespeople were all kind and not pushy.

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Cars Oct 18, 2020

My sales representative and the service.. Dave and Joe are excellent with doing their job. They made sure I left with a new car and made sure I was happy with my choice

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Cars Oct 10, 2020

Our sales associate Joe was very knowledgeable about Honda vehicles and showed us everything about the card upon delivery. I would definitely buy a car there again.

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Cars Oct 7, 2020

Salesman and Finance Manager were superb, everyone in the sales department was very pleasant and solicitous. Whole process was efficient.

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Cars Oct 4, 2020

Matt is a great salesman. Very knowledgeable, professional, funny and helpful! He made the experience quick and painless. I would certainly purchase another vehicle through Matt at Honda of Watertown.

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Cars Sep 30, 2020

Very helpful, personable and knowledgeable. Not pushy. It was a very easy buying experience. I would purchase from there again.

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Cars Sep 28, 2020

Our sales associate, Ken DeSantis, was very personable and attentive to our needs. He was professional and caring, allowing us ample time to make our decisions.

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Cars Sep 26, 2020

Communication with salesman was great - was able to text and ask questions. I also appreciated their willingness to work with me and get my monthly payment where I wanted it to be. I was disappointed that the salesmen were not wearing masks.

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Cars Sep 24, 2020

Dave was very personable and handled everything to my satisfaction. Everything I wanted for my car he was able to get for me and took really great care of me.

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Cars Sep 22, 2020

Really enjoyed working with Dave. He was very informative but we did not feel any pressure from him, which was different from past experiences we’ve had at dealerships and that was great. Dave is clearly a huge asset to the dealership and we were very glad to work with him!

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Cars Sep 19, 2020

Have bought from Honda Of Watertown several times. It is always a pleasant and professional experience. Very nice working with them.

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Cars Sep 2, 2020

Brandon was helpful and knowledgeable. This was the first time I purchased a car by myself and he did not try to upsell me at all. Highly recommend.

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Cars Sep 1, 2020

I picked up my 2017 Honda Accord yesterday from Honda of Watertown and everyone was great. I worked with the manager, Jim Faroni, and the salesperson, Steve Gronowski, in tandem to get a car that I love at a great deal!! The finance manager, Marc Quispe, was just as helpful when explaining my financing and warranty options. This dealership and it's staff are always so kind and helpful, you will not regret buying a car from them!

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DealerRater Aug 21, 2020

On Aug.19th,2020 I drove a hour to get to Watertown Honda for service and the Service Advisor Todd Dallairs was so nice and so understanding he really listened to all my needs and went beyond and above to resolve my issues with my Honda and all the employees in the service area were really polite and helpful. Even though it took me a hours drive having someone as great as Todd really made my day and well worth the long drive. Todd is a real asset to Watertown Honda Thankyou Todd!

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Cars Aug 21, 2020

Excellent service as always. Amazing staff that got me exactly what I wanted and at a reasonable cost. I would definitely recommend Honda Of Watertown to my friends and family.

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Cars Aug 18, 2020

Easy process, everybody was very professional and courteous. Their follow-up was good too. My wife loves her Honda and we'd definitely go back and recommend it to a friend.

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Cars Aug 16, 2020

I liked the friendly environment, everyone greeted me pleasantly. This made me feel comfortable and willing to do business with them. The efficiency and knowledgable way business was conducted

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Cars Aug 16, 2020

Joe Wilton made the experience easy. He’s extremely knowledgeable about the product- especially the tech! He made sure I knew how to work everything before I drove off.

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Cars Aug 16, 2020

Excellent experience from start to finish. I have been to several dealerships and Honda of Watertown was definitely the best experience I’ve had in purchasing a car.

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Cars Aug 11, 2020

We had visited another dealership in Danbury and are so happy that we opted to visit Honda of Watertown instead. The staff here was much more attentive and willing to work with us on our intended budget. Jose was wonderful to work with, answered all our questions, and really listened to our needs. The staff at Honda of Watertown is honest and ready to work with you...would highly recommend.

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Cars Aug 11, 2020

The sales staff at Honda of Watertown are very accommodating. I didn't want to go into the dealership due to Covid so the deal was done over the phone. Overall pleasant experience.

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Cars Aug 11, 2020

Very nice people to work with and not pushy at all. They were very helpful in getting me out of my old car and into a nicer and more reliable car.

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Cars Aug 11, 2020

Short waiting time. It helps that I made an appointment before coming in. I am not sure how it would have been had I not make appointment

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Cars Jul 28, 2020

Knowledgeable fast service. All my questions were answered, was able to walk out with the car I wanted. Will tell my family and friends about my experience.

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Cars Jul 25, 2020

Sales people were very friendly and financing person was also friendly and professional they did everything they said they would

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Cars Jul 18, 2020

Al was very friendly and worked to get me a good deal on my car. When it came time to sign papers, there was a big misunderstanding about mileage that almost ruined the deal.

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Cars Jul 17, 2020

expert sales person. Vinny. Great follow up to sale and good communication. Car was very clean and certifies. Nice experience.

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Cars Jul 12, 2020

Joseph Wilton was my sales person. His knowledge and enthusiasm sold me on the Honda Accord Hybrid. Everyone at the dealership was helpful.

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Cars Jul 7, 2020

Very easy process. The staff was very accommodating to our wants and needs as buyers. They certainly met our expectations.

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Cars Jun 19, 2020

Fair trade in values. Staff were very open to making the experience comfortable for the buyer, even during COVID times.

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Cars Jun 18, 2020

Honda of Watertown has always been very helpful in all our needs. Our Sales Person David Yargeau is one of the best sales person I have ever encountered. He is respectful, courteous, and always helpful .

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Cars Jun 11, 2020

All I was expecting to do that day was to test drive a vehicle, but I liked it so much that I bought it! The ease of buying that I experienced and how quickly everything happened.

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Cars Jun 11, 2020

Location is convenient and close to my home. Elvis my salesman, seemed to be knowledgeable. However, I had about 4 appointments before I bought the car. Sometimes, the salespeople are not punctual and arrive late for appointments. The Financial Manager Greg was excellent and very helpful.

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Cars Jun 11, 2020

everyone was friendly, answered all the questions I had about the car, and the mechanic reduced the price of my car repair by a lot

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Cars Jun 8, 2020

The car buying experience was fast and very easy. Everyone one was very professional and courteous. Amid COVID when our masks it was a fun experience

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Cars Jun 6, 2020

Everyone was absolutely amazing! We went there a couple times and both Brendon and Ken were wonderful. We mostly worked with Brendon. The sales manager was outstanding! He was so patient, friendly and understanding.

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Cars May 31, 2020

This is my third car from you guys in 6 years. Very easy to deal with. I definitely will be back for my fourth purchase.

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Cars May 27, 2020

Things have been very different buying a car during Covid-19. Someone was always on the phone promptly answering my questions. The manager Nathan was amazing and gave me a great deal on my car.

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Cars May 23, 2020

The sales man Brandon was great. He wa friendly, professional, and helpful. He did an amazing job to find us the exact vehicle we were looking for in the color we wanted and at the price point we desired.

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Cars May 19, 2020

Overall, we had a good experience. We’re happy with the car and the pricing plus the 4 oil changes the salesman threw in. The financing paperwork wasn’t done correctly and there was a delay in getting it to CapitalOne. I had to make a couple phone calls because the paperwork said payment was due on 4/29 and I hadn’t received anything yet from the dealer or CapitalOne to make the payment. The dealership finally got a hold of me to coordinate the payment. They had a very old phone number from when I bought from Honda of Watertown back ...

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Cars Apr 11, 2020

Everyone was easy to work with. I leased my new car during the shut down and the transaction went very smoothly. Probably the easiest car buying experience I've ever had!

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Cars Mar 18, 2020

Very respectful in the way they talk to u n answer the questions n overall I got my car number one cat

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Cars Mar 17, 2020

I always got fast and great service while I was there. If I had to call for any reason I got a call back in a timely manor.

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Cars Mar 11, 2020

I felt that I left the dealership with a wonderful car, sold to my by people that cared and took time to work with me.

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Cars Mar 7, 2020

My experience with Honda was a very good one. I received very helpful and informative information while going thru the process of leasing my new Honda Accord.

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Cars Mar 3, 2020

Brandon was very helpful with finding what I needed in a car. He found the exact car that I wanted.

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Cars Feb 29, 2020

Sales rep was very helpful,the process was quick and simply.Sales rep explain every details and features of the vehicle we choose.Very friendly environment.

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Cars Feb 29, 2020

Polite and courteous service by all at the dealership. Professionalism by the staff. I was treated with respect and Dave treated us as friends not as a customer. No pressure to purchase.

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Cars Feb 27, 2020

Communication was clear on repairs done Friendly and helpful customer services excellent bought many cars from dealership Would recommend people to go there

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Cars Feb 24, 2020

Our salesperson (Katheryn) was very attentive to what we were looking for in a new vehicle. She was very accommodating with multiple vehicle test drives and very knowledgeable in the various vehicle functions and specifications. Once we choose the vehicle we wanted and the price was agreed upon, the process to finalize the purchase was thorough and quick

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Cars Feb 24, 2020

Knowledgeable and thoughtful support by salesman and staff. Overall experience was very pleasant and I'm looking forward to my next purchase from your sales team.

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Cars Feb 22, 2020

Marc was very helpful and no one was pushy or overwhelming. They were flexible in working with us and accommodating with our time.

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Cars Feb 22, 2020

We thought the Salesmen were very pleasant. They were very professional and patient with us. Took his time in showing every detail on our new vehicle.


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