Customer Testimonials
We were very pleased with our experience at Liberty Honda. They were courteous and helpful throughout. No hard sell or high pressure.
I had another great experience at Honda of Watertown. Dave was a great help in finding my new lease in a time where inventory was slim to none.
Great staff. Our interactions with Salesman Dave Bonomo and Business Manager Greg LeBeau were a pleasure. Could not have gone better.
Efficient, everything clearly explained, comfortable waiting area. Personnel seemed quite knowledgeable about my vehicle, and were very considerate of my time.
Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, it’s always a good vibe when I go to Honda of Watertown. Wouldn’t have gone anywhere else.
Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, its always a good vibe when I go to Honda of Watertown. Wouldnt have gone anywhere else.
Very professional and straight forward. Hassle free process and wonderful staff. I would definitely buy another vehicle from there and would recommend anyone who is looking for a Honda!
Our salesman, David Bonomo, was knowledgeable and attentive and responsive to my questions. The entire process of buying the was excellent. Would definitely recommend David to everyone.
Less time waiting around. Most paperwork was done before I arrived Very clean and sufficient Total time was only 1 hour
Friendly, respectful, knowledgeable, informative and our sales representative also listened to all our concerns and made sure we knew the vehicle before we left the premises.
Friendly, respectful, courteous, informative sales rep at Honda Watertown made sure we knew the vehicle before we left the premises. Clean friendly environment, Thank You.
I liked Your quick service. Didnt think l could be driving my Honda the same day. Great Guy Brandon. Finance Guy , too. Clean facilities. Knowledgeable personel.
Great experience overall, specially with no hidden costs or anything like it. I still believe it could have been little better with the deal i’ve got on the purchase price, but at the end i do understand the business and current market situation.
Greg was very pleasant, informative, and professional. He was also very easy to get in contact with, which made the whole process much easier.
Great service, I went in to get a oil change in my 2005 Acura RL. Talked to Greg the salesman for a few and mentioned to him that I liked the newer Acura MDXs (specifically 2017 and up). He educated me on the pros and cons of getting a new car and how it could really benefit me. I left the dealership , about 2 weeks later Greg called me and said they had a nice MDX (2018) he thought I would be interested in, I went took a look and it was mine! Unfortunately not long after I totaled the truck. I went back ...
It was nice and pleasant experience they explain me all the pros and cons. It got a nice experience buying my first car. Thanks
Everyone was very informed and efficient, the salesman, Brandon was especially helpful. The facilities were well known to my wife and I as we have bought several Hondas from here in the past.
Professional workers, all questions answered, personable and not bothered by the toddler or infant that was with us as we were purchasing the vehicle
our salesman, Christopher was amazing so helpful, not pushy at all I would definitely recommend him to others. Again I would recommend Christopher.
My salesperson, Brandon and both new car sales managers, Raymond and Crystal were amazing! Highly recommend buying a car at Honda of Watertown!
Friendly atmosphere, explained everything asked about. Didn't have to wait too long. Was offered water. Helped getting things out of old car.
Brandon was pleasant and helpful, doing his best to find me a new CR-V and keeping me informed of the progress
Brandon the sale representative that attended me made the transition to get my vehicle very smooth and was very knowledgeable about the vehicle so things worked out perfect!
Our salesman, Greg was very helpful. He went above and beyond to make us feel comfortable with our purchase. He took time to explain all the bells and whistles associated with my car.
The ease of the transactions and helpful with learning a new system in the car!Everything was above and beyond !
I appreciated the kindness from my salesman as well as the finance guy. I was able to get my car within 24 hours it was fast and efficient
I was greeted immediately when I came to the dealership. Everyone was very helpful and professional. Would highly recommend Honda of Watertown and I will be back again when my lease is up!
The sales team. Our sales guy Chris was the best! We had been to 2 other dealerships and he sold us right away on our new Honda Pilot!
Dave Bonomo was beyond great Best new car buying experience I have ever had and that includes Chevy, BMW, Lexus, Toyota, and Nissan
I liked the young man who sold me the car,I really enjoy seeing young people be so determined . He was as helpful as he knew how , but besides the car having absolutely no gas I mean none it was a good experience
Vinny Valenti was an awesome salesman and took great care of me. He made the process very easy and quick and made sure he was putting me in the right car for me.
My sales consultant, Brandon, was knowledgeable and professional. Of course he wanted to make the sale but resisted excess pressure. I appreciate that. Glenn in Finance was also a pleasure to deal with.
The attention of the salesperson with every detail about ours questions about the car that we are interested. Very nice place
Quick and hassle free experience. understanding and knowledgeable sales person focused on my Very happy with the Car and the dealership. My best car buying to date.
great sales staff. gave us great customer service, and went beyond our expectations. Business manager got us an ever better deal than we expected.
Quick and easy ,sales person was knowledgeable and professional. Was a very easy experience. Dealership was very clean and pleasant.
My sales experience at Honda was very pleasurable. I really enjoyed purchasing a car at Honda with my car salesman David Bonomo as well as Financial Manager Greg. Both of these gentleman along with the national manager Nathan, went above and beyond to ensure that I received the best deal and to answer any questions I had along the way.
Watertown Honda is the best! They treated our family with outstanding customer service!!! They went far and beyond to find us exactly what we wanted in our family vehicle!!! Highly recommend Watertown Honda in CT!!! ❤️
It was a great experience. i have bought 12 cars here and it is always a pleasant experience. The dealership listens to my questions and gives me a great price.
Brandon was very professional, knowledgeable and courteous. I was against buying from Honda again based on past experience with a service department. Brandon explained in detail the service department policies and practices. His explanation relieved my concerns. In addition, I found the open airy showroom and mask requirements reassuring.
I worked with Service Manager Joe and he was very professional and down to earth when it came to my car having a slight mishap. I always service my Honda at Honda of Watertown when i can’t do it myself. Bring your Hondas and Acuras here folks.
fine personalities and excellent service by both Nathan and Dave and thorough explanation and demonstration of car features, test ride
Raymond Novak and Greg (finance manager) were awesome!! I will definitely be going back there for my next car! The process was smooth and quick!
The pleasant and accommodating sales and finance staff, were very easy to work with. I would recommend this car dealership to anyone wishing to buy a honda.
Car sales rep perseverance!! Brandon was great, as well as your finance department. Even with a problem they both made sure I drove my new car home that night.
Crystal and Vinny were so professional and friendly! They helped me find the right vehicle for the right price. I could not be happier with this experience.
Crystal and Vinny were so professional and friendly! They helped me find the right vehicle for the right price. I could not be happier with this experience.
Customer service was amazing. We felt welcomed and the sales strategy was far from pushy and straight to the point.
The salesman was very knowledgeable and took the time to listen to my concerns. He was able to meet my needs to make a sale.
The 5 stars are for the Service Advisors;Brad Haskins & Mason Laccone “ONLY” on Oct. 27, 2020. The back of the house went above and beyond with Excellent Customer Service, knowledge, prompt communication, kindness was a welcoming contrast from the extremely disappointing sales experience on Oct.17,2020 purchase of my New CRV with 5538k miles. From misinformed Sales information on genuine leather seats replaced, to interference with my car insurance transfer causing incorrect coverage documentation delivery to be redone, not having the car professionally detailed at purchase pick up that might have called attention to remembering the replaced floor mats and noticing the ...
The sales experience was professional. There was no excessive pressure to pursue other options, and the negotiation process was fair.
My sale Person Vincent Valenti in Watertown , ct was fantastic ,made everything go very Smooth, at my pace , with the paperwork
Was a customer several times and prefer this dealership to the more local alternative which is part of an extremely large company.
Knowledgeable and friendly sales staff. Pleasant experience and would definitely recommend this dealership. Ray this salesman answered all my questions professional. Will definitely buy again from this dealership.
This is my second CRV EX. The first saved me from a t-bone accident. The car performed perfectly. I immediately bought another CRV EX from the same dealership. They’re exceptional in service and sales. I will highly recommend the car and dealership.
Greg the salesman was very kind, courteous and efficient. He made the initial process very easy and effective, especially on a very busy day.
Our Salesperson was Dave Bonomo who, like a friend welcomed us, and listened to our needs in establishing another business deal with leasing our 2nd Honda vehicle.
I had a good experience once someone else took care of me. Made it a very pleasant time and on a good time manage.
Vinny took the time to listen to my needs and didn't pressure me. Everything was quick but not rushed. When I had to bring the car back to check the battery the whole service department was clean and the guys working in it were super friendly and happy to explain things in a way I understood.
Staff being knowledgable and understanding and helpful. They all strive to make sure you leave with a smile. Regardless of a purchase or not.
Experienced and knowledgeable salesman. I would recommend this dealership to anyone. Thank you for all the time you spend with me because I am very satisfied with my purchase.
This salesman was polite, knowledgeable and friendly. He did some groundwork for us. So we didn’t have to stay at the dealership for the entire day.
It was accommodating. I said I didn’t have much time and Brandon didn’t waste any time. He was kind and efficient.
The staff was low key and I didn't feel pressured to make any particular decision. The financial end of the purchase was completely transparent and all my questions were answered in a straightforward manner.
David Bonomo, senior sales rep. was a terrific help in getting me into another lease with Honda. I had an excellent experience with Dave and the guy who does all the paperwork at Honda of Watertown.
Everyone was friendly and professional. No high pressure. Responded quickly to all my questiins. Very efficient.. definitely will recommend this dealership to others
Been working with Dave Bonomo for years. Great guy and gives us the best deals. My wife has driven Honda’s for years and I just purchased my first .
The customer service was excellent. Vinnie was able to find me a car that fit me financially and a good quality of a car.
Jo was charismatic and very informative. Follow up was also great. Love the car more and more. I was very nervous about moving on up to an SUV type car but he helped me feel comfortable and I’m glad I didn’t settle for any other car. He even helped after sale with questions and concerns.
Joe was very informative and make me feel welcome. I was very happy and pleased with my with my sales man Joe. A very great experience . Would definitely return for my next car there
Ive been a customer at the dealership since 1998 and this experience was the best, quickest and easiest one yet! Dave Bonomo was professional and got everything done quickly.
I’ve been a customer since 1998 and always receive excellent customer service from the sales reps to the service department. Dave Bonomo is professional and made by last experience a few weeks ago great!
Steve G. was so awesome!! No pressure but offered info on the cars. He made the entire car purchase so easy! Was just there to look... Ended up purchasing the best car I've ever owned!
It was very seemless. Sales person was very patient and professional. I would definitely return in the future to buy another vehicle and also recommend friends.
Very good service and the people very friendly l will recommend my friend to buy a Honda thanks for everything
Dave my salesman is always excellent; he got my car simonized same day and even picked me up from my place of work so I could pick up my new car. Mark in Finance was awesome too!
Great experience- I was pretty much in and out and everything was organized and efficient. Love the car! Staff very helpful and friendly. I will be back
I felt very free to explore options on the lot and was still shown other options without feeling pressured. The salesman and manager were extremely friendly and treated us as friends rather than another sale.
Sales staff are Top Notch! Everyone was so helpful, courteous and professional. The dealership is very safe and extremely clean. All of which helped-in our decision process. Having the peace of mind - to know your in the right place, throughout the car buying process is priceless. Thank you so much much!
Vinny offered personalized service and was helpful in the process. Great location. Great facilities. Ease of buying process helped with our decision.
Straightforward deal. I traded in my leased vehicle which I had bought at the same dealership and everything went like clockwork. No haggling, etc.
Friendly and knowledgeable staff, listened to what I wanted and made sure I got it. Worked hard to assist in getting me a loan.
Friendly and very helpful. I was waited on right away and the sales person Al was very helpful. Was not able to register car as it was Saturday but they put dealer plates on for me and got the car ready and picked up the same day. Went back on Tuesday to do all the paperwork but since Al was not in yet Joe helped to get all paperwork for me put plates on car and showed me all the options the car had. Very good service.
I had a wonderful experience. The sales person, Mark Hochdorffer, was extremely helpful and knowledgeable of the product. He made sure I understood every aspect of the sale and car.
The staff was honest, efficient and friendly. I was greeted the moment I walked in the door, and received excellent service the entire process.
Made us feel comfortable and at ease and not rushed. The buying process was quick and we weren’t pressured into buying unless we were satisfied with the car. Customer service was very good.
From our first phone call to our last, the sales person made it clear that his only goal was to make us a satisfied customer.
I received amazing customer service. It was a quick and smooth process. I was able to drive my new car the same day.
Respectful and Polite demeanor of Sales Rep, Brandon Silver and also Finance Mgr., Gary LeBeau, who listened carefully to our requests.
Brandon was extremely helpful, patient and understood what I was looking for in a vehicle. Salespeople were all kind and not pushy.
My sales representative and the service.. Dave and Joe are excellent with doing their job. They made sure I left with a new car and made sure I was happy with my choice
Our sales associate Joe was very knowledgeable about Honda vehicles and showed us everything about the card upon delivery. I would definitely buy a car there again.
Salesman and Finance Manager were superb, everyone in the sales department was very pleasant and solicitous. Whole process was efficient.
Matt is a great salesman. Very knowledgeable, professional, funny and helpful! He made the experience quick and painless. I would certainly purchase another vehicle through Matt at Honda of Watertown.
Very helpful, personable and knowledgeable. Not pushy. It was a very easy buying experience. I would purchase from there again.
Our sales associate, Ken DeSantis, was very personable and attentive to our needs. He was professional and caring, allowing us ample time to make our decisions.
Communication with salesman was great - was able to text and ask questions. I also appreciated their willingness to work with me and get my monthly payment where I wanted it to be. I was disappointed that the salesmen were not wearing masks.
Dave was very personable and handled everything to my satisfaction. Everything I wanted for my car he was able to get for me and took really great care of me.
Really enjoyed working with Dave. He was very informative but we did not feel any pressure from him, which was different from past experiences we’ve had at dealerships and that was great. Dave is clearly a huge asset to the dealership and we were very glad to work with him!
Have bought from Honda Of Watertown several times. It is always a pleasant and professional experience. Very nice working with them.
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