sales to manager to service department unfailing courtesy and knowledge Attention to detail superb and ease of sales transaction prioritized.Recommend without reservation A class act
The salesman was excellent, knowledgeable, and made the visit remarkable. I would highly recommend this dealership to everyone that was looking for a Honda in Connecticut
We love our sales rep, Dave Bonomo! He’s the best! Dave always makes the process as easy as possible. This is our third Honda through Dave.
Ken DeSantis. hands down the best part of my experience. he worked tirelessly for me to make sure I got just what I wanted and he is the reason I came back to Watertown Honda to buy my civic. he totally made this experience what it was.
Salesperson (David Bonomo) is very knowledgeable about the products and sales procedures. Made our experience of leasing a pleasure. At this point,we are very happy with the HRV we leased
Steve was friendly and helpful. Most questions were answered right away. Questions I had after I had the vehicle were answered quickly.
Professional and thorough experience with the salesman and financial manger. I have been quite satisfied with buying a Honda at this dealership.
I couldn’t decide between two cars and the dealership was patient and thorough with the details. I am very happy with my new Passport and feel that I made the right decision!
Great selection of vehicles. Had a very pleasant experience and found a vehicle that really fit what the wife and I were looking for.
The manager Vinny and our salesman Norbert were a pleasure to work with along with Gary who finalized our sale.
The Sales Representative was very knowledgeable. THe went over all the features and explained how to set up HondaSense sytem. He also weent through the personal features.
He was very nice and let us test drive two different cars to let us get a feel of what we want.
Everyone was very nice and had a lot of knowledge about every question we had. The process was very simple and everyone was on top of everything.
we just got here in Connecticut and we were renting a car so we decided to get a car from honda watertown and to be honest i was not disappointed with there services they were very helpful especially brandon. i like how they help us on getting our car
The promptness in handling all the paperwork was excellent and quick. Everyone helped the salesman to make it quick. The finance person made it all understood for myself and my husband.
Fast service, sales person took the time to answer a few questions I had on my new Passport Trailsport. Salesperson picked up my back seat back liner covers and quickly installed them for me. Offered his help anytime if I had any questions.
The service was excellent the salesman was honest and very knowledgeable about all the features. The finance department was fantastic one of the nicest finance guy ever great car great experience. I didn’t get enough for my car but the deal on the car I bought was fair
the effort staff take to make sure i was well taken care of. even when it was after closing hours they was there making sure that i leave with my ride.
All around great service from the beginning of my purchase right up until I drove my new car off the lot.
Dave and everyone at Honda of Watertown have been great to work with. The process was very easy. Thank you
Everything! Chris and Greg got it done. Got me the exact car I wanted in the money range I needed.
The employees are very nice and helpful and wants to put u in the right direction. This is my 2nd time getting a car from Honda.
Everyone was very friendly and attentive. The process was simple and everyone answered my questions. I’m happy with my purchase!
Solved problem came in for excellent service would highly reccomend to anybody needing service or purchasing a new car. Techs know everything about their vehicles
Our sales person was Bryan and he was so friendly and informed us within a couple minute. That it was going to be hard to walk away. Any i can tell you it was haha. Bryan was great and very sociable. He didnt even mind staying late to help us understand some of the funtions…even if they were simple things haha
Greg Lebeau and Dave Bonomo are great to work with. They explained and answered all my questions. They were helpful, honest and kind in the process of buying a car.
Staff was very friendly and answered all of my questions. Car comes with good warranty and drives great so far!
Past service experience was great. All of the staff has been very helpful from drop off to pick up. Keep up the good work.
Nice reception, Full information about the car, fast communication and wrap up. easy financing, prompt registry and car delivery. having answers to all my questions.
Bryan came across as authentically friendly and upbeat from the time I walked in. He was looking to sell me a car, of course, but he was honest and - with a little help from his immediate superiors - helpful about what was available and regarding all details of our purchase.
Customer service flipper was the best salesman i have ever dealt with he was knowledgeable and listened to all my concerns
Henry was great very personable and patient and the finance team was really able to help me out! Great service, great team members!
Chris did a great job and was very personal with us. He answered all of our questions and was very helpful in the process.
Friendly atmosphere, along with great explanations of documents. The staffing has changed since our last purchase, but I only see improvements.
Easy experience, everyone was extremely helpful and accommodating. They gave us a fair amount for our trade in. I would recommend this dealer for its efficiency and service.
Staff very professional and prompt getting answers and solve issues. Clean and comfortable place to shop for a car. Staff all smiles
Made my lease buy out easy -from questions about lease vs. financing to registration it made the process a smooth one .
We have bought only Hondas from this Dealership for several years now. They are always polite and know what they are doing.
It’s always a quick and easy process at your dealership. My salesperson was organized and informative and extremely helpful. I understood what was going on and things proceeded quickly and efficiently.
Honda of Watertown is where you want to buy a car. Steve was great and the staff was super friendly. It was thorough, easy and everyone was very helpful.
Greg was a wonderful salesman, and made the experience feel like it was about what I wanted. The only salesman who didn’t try to get me into something I didn’t want
I was extremely happy with my Salesperson Norbert. He was so accommodating, friendly, and very knowledgeable I had a great experience I thank you for making it so simple for me
Great service - bought many Hondas over the years repeat customer-will go back again Hondas are reliable and good value for the money
I have been working with Honda of Watertown for over 20 years. I asked for my last transaction to be quick and I was on the road with my new vehicle within 30 minutes. Thank you Honda of Watertown for accommodating me!!
We love working with everyone there. From sales to finance, the employees are knowledgeable, not salesy and trying to do the best for us.
Our sales rep was awesome! Very helpful and informative! Did not feel pressure at all, took all I had to say into consideration.
Very friendly, tried their best to find what we wanted. Worth the short time we waited to drive out with our new Honda Sport HRV that day.
Friendly and attention Even though I had a little problem with my car, it was my fault too, they did everything they could to fix my problem and I am pleased with the results.
Dealing with the business manager, Greg Lebeau, was fantastic. He was very knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after the sale as well. Inventory was also impressive given the shortage in the industry.
Dealing with the business manager, Greg Lebeau, was fantastic. He was very friendly and knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after the sale as well. Inventory was also impressive given the shortage in the industry. Salesperson was nice, however, totally unhelpful after the sale was finalized with questions I had. Time management should also be more of a priority. Our transaction on the first visit to the dealer should have taken no more than an hour (we knew what we wanted). It took more than three hours, most ...
Transparent sales process with progressive continuity of sale. I got along well with both Norbert, Salesman, and Vinny, Used Car Manager.
I have bought several cars from Brandon, and each experience has been pleasant. Ray & Greg were great as well.
Ken is very attentive. The only issue I had was my car did not come with the floor mats and I’ve reached out to them for five times already with no response and I think every new car should come with the floor mats.
Right to the point! No hassle, No Haggle, No BS! This is my 4th Honda purchased from Dave Bonomo. Everything was ready when I arrived, in and out in less than an hour!
Brandon was very helpful and attentive to me. After several years dealing with Brandon he was by far the best
Watertown Honda has fair prices and is easy to work with. I have purchased 3 cars in the past 10 months and were very helpful throughout the process.
Exellent is everything , im very happy from yours. Thank you, everything was perfect, even the seller was very polite
Greg was very friendly and very knowledgeable about what I was looking for. He made the process quick and easy.
Steve was great and he was able to get me a better interest rate through Honda and it saved me money which is what matters. Thank you Honda of Watertown.
Brandon Silva was awesome and very attentive. Always answered any questions that I had. Made buying process easy. He was knowledgeable about the cars selected and had great judgment.
I like my car. Experience wasn’t the greatest. Overall glad that I have my new car, but I do wish I shopped around at other dealerships first.
Friendly & well informed employees. I have bought cars from Honda of Watertown for many years & always satisfied indeed
the Sales & finance people were friendly and courteous. Make sure you know all the specifics about options in the model you are looking at.
Dave Bonomo has always been a pleasure to deal with.He has been very accommodating in guiding me through the lease process each time. Consistently good customer service with the dealership.
Brandon Silva did a great job helping us to lease our new Passport. Crystal Valenti was also a pleasure to work with as was you finance guy who walked us through signing and explaining the financial documents.
We were very pleased with our experience at Liberty Honda. They were courteous and helpful throughout. No hard sell or high pressure.
I had another great experience at Honda of Watertown. Dave was a great help in finding my new lease in a time where inventory was slim to none.
Great staff. Our interactions with Salesman Dave Bonomo and Business Manager Greg LeBeau were a pleasure. Could not have gone better.
Efficient, everything clearly explained, comfortable waiting area. Personnel seemed quite knowledgeable about my vehicle, and were very considerate of my time.
Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, it’s always a good vibe when I go to Honda of Watertown. Wouldn’t have gone anywhere else.
Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, its always a good vibe when I go to Honda of Watertown. Wouldnt have gone anywhere else.
Very professional and straight forward. Hassle free process and wonderful staff. I would definitely buy another vehicle from there and would recommend anyone who is looking for a Honda!
Our salesman, David Bonomo, was knowledgeable and attentive and responsive to my questions. The entire process of buying the was excellent. Would definitely recommend David to everyone.
Less time waiting around. Most paperwork was done before I arrived Very clean and sufficient Total time was only 1 hour
Friendly, respectful, knowledgeable, informative and our sales representative also listened to all our concerns and made sure we knew the vehicle before we left the premises.
Friendly, respectful, courteous, informative sales rep at Honda Watertown made sure we knew the vehicle before we left the premises. Clean friendly environment, Thank You.
I liked Your quick service. Didnt think l could be driving my Honda the same day. Great Guy Brandon. Finance Guy , too. Clean facilities. Knowledgeable personel.
Great experience overall, specially with no hidden costs or anything like it. I still believe it could have been little better with the deal i’ve got on the purchase price, but at the end i do understand the business and current market situation.
Greg was very pleasant, informative, and professional. He was also very easy to get in contact with, which made the whole process much easier.
Great service, I went in to get a oil change in my 2005 Acura RL. Talked to Greg the salesman for a few and mentioned to him that I liked the newer Acura MDXs (specifically 2017 and up). He educated me on the pros and cons of getting a new car and how it could really benefit me. I left the dealership , about 2 weeks later Greg called me and said they had a nice MDX (2018) he thought I would be interested in, I went took a look and it was mine! Unfortunately not long after I totaled the truck. I went back ...
It was nice and pleasant experience they explain me all the pros and cons. It got a nice experience buying my first car. Thanks
Everyone was very informed and efficient, the salesman, Brandon was especially helpful. The facilities were well known to my wife and I as we have bought several Hondas from here in the past.
Professional workers, all questions answered, personable and not bothered by the toddler or infant that was with us as we were purchasing the vehicle
our salesman, Christopher was amazing so helpful, not pushy at all I would definitely recommend him to others. Again I would recommend Christopher.
My salesperson, Brandon and both new car sales managers, Raymond and Crystal were amazing! Highly recommend buying a car at Honda of Watertown!
Friendly atmosphere, explained everything asked about. Didn't have to wait too long. Was offered water. Helped getting things out of old car.
Brandon was pleasant and helpful, doing his best to find me a new CR-V and keeping me informed of the progress
Brandon the sale representative that attended me made the transition to get my vehicle very smooth and was very knowledgeable about the vehicle so things worked out perfect!
Our salesman, Greg was very helpful. He went above and beyond to make us feel comfortable with our purchase. He took time to explain all the bells and whistles associated with my car.
The ease of the transactions and helpful with learning a new system in the car!Everything was above and beyond !
I appreciated the kindness from my salesman as well as the finance guy. I was able to get my car within 24 hours it was fast and efficient
I was greeted immediately when I came to the dealership. Everyone was very helpful and professional. Would highly recommend Honda of Watertown and I will be back again when my lease is up!
The sales team. Our sales guy Chris was the best! We had been to 2 other dealerships and he sold us right away on our new Honda Pilot!
Dave Bonomo was beyond great Best new car buying experience I have ever had and that includes Chevy, BMW, Lexus, Toyota, and Nissan
I liked the young man who sold me the car,I really enjoy seeing young people be so determined . He was as helpful as he knew how , but besides the car having absolutely no gas I mean none it was a good experience
Vinny Valenti was an awesome salesman and took great care of me. He made the process very easy and quick and made sure he was putting me in the right car for me.
My sales consultant, Brandon, was knowledgeable and professional. Of course he wanted to make the sale but resisted excess pressure. I appreciate that. Glenn in Finance was also a pleasure to deal with.
The attention of the salesperson with every detail about ours questions about the car that we are interested. Very nice place
Quick and hassle free experience. understanding and knowledgeable sales person focused on my Very happy with the Car and the dealership. My best car buying to date.
great sales staff. gave us great customer service, and went beyond our expectations. Business manager got us an ever better deal than we expected.
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