Nice reception, Full information about the car, fast communication and wrap up. easy financing, prompt registry and car delivery. having answers to all my questions.
Bryan came across as authentically friendly and upbeat from the time I walked in. He was looking to sell me a car, of course, but he was honest and - with a little help from his immediate superiors - helpful about what was available and regarding all details of our purchase.
Customer service flipper was the best salesman i have ever dealt with he was knowledgeable and listened to all my concerns
Henry was great very personable and patient and the finance team was really able to help me out! Great service, great team members!
Chris did a great job and was very personal with us. He answered all of our questions and was very helpful in the process.
Friendly atmosphere, along with great explanations of documents. The staffing has changed since our last purchase, but I only see improvements.
Easy experience, everyone was extremely helpful and accommodating. They gave us a fair amount for our trade in. I would recommend this dealer for its efficiency and service.
Staff very professional and prompt getting answers and solve issues. Clean and comfortable place to shop for a car. Staff all smiles
Made my lease buy out easy -from questions about lease vs. financing to registration it made the process a smooth one .
We have bought only Hondas from this Dealership for several years now. They are always polite and know what they are doing.
It’s always a quick and easy process at your dealership. My salesperson was organized and informative and extremely helpful. I understood what was going on and things proceeded quickly and efficiently.
Honda of Watertown is where you want to buy a car. Steve was great and the staff was super friendly. It was thorough, easy and everyone was very helpful.
Greg was a wonderful salesman, and made the experience feel like it was about what I wanted. The only salesman who didn’t try to get me into something I didn’t want
I was extremely happy with my Salesperson Norbert. He was so accommodating, friendly, and very knowledgeable I had a great experience I thank you for making it so simple for me
Great service - bought many Hondas over the years repeat customer-will go back again Hondas are reliable and good value for the money
I have been working with Honda of Watertown for over 20 years. I asked for my last transaction to be quick and I was on the road with my new vehicle within 30 minutes. Thank you Honda of Watertown for accommodating me!!
We love working with everyone there. From sales to finance, the employees are knowledgeable, not salesy and trying to do the best for us.
Our sales rep was awesome! Very helpful and informative! Did not feel pressure at all, took all I had to say into consideration.
Very friendly, tried their best to find what we wanted. Worth the short time we waited to drive out with our new Honda Sport HRV that day.
Friendly and attention Even though I had a little problem with my car, it was my fault too, they did everything they could to fix my problem and I am pleased with the results.
Dealing with the business manager, Greg Lebeau, was fantastic. He was very knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after the sale as well. Inventory was also impressive given the shortage in the industry.
Dealing with the business manager, Greg Lebeau, was fantastic. He was very friendly and knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after the sale as well. Inventory was also impressive given the shortage in the industry. Salesperson was nice, however, totally unhelpful after the sale was finalized with questions I had. Time management should also be more of a priority. Our transaction on the first visit to the dealer should have taken no more than an hour (we knew what we wanted). It took more than three hours, most ...
Transparent sales process with progressive continuity of sale. I got along well with both Norbert, Salesman, and Vinny, Used Car Manager.
I have bought several cars from Brandon, and each experience has been pleasant. Ray & Greg were great as well.
Ken is very attentive. The only issue I had was my car did not come with the floor mats and I’ve reached out to them for five times already with no response and I think every new car should come with the floor mats.
Right to the point! No hassle, No Haggle, No BS! This is my 4th Honda purchased from Dave Bonomo. Everything was ready when I arrived, in and out in less than an hour!
Brandon was very helpful and attentive to me. After several years dealing with Brandon he was by far the best
Watertown Honda has fair prices and is easy to work with. I have purchased 3 cars in the past 10 months and were very helpful throughout the process.
Exellent is everything , im very happy from yours. Thank you, everything was perfect, even the seller was very polite
Greg was very friendly and very knowledgeable about what I was looking for. He made the process quick and easy.
Steve was great and he was able to get me a better interest rate through Honda and it saved me money which is what matters. Thank you Honda of Watertown.
Brandon Silva was awesome and very attentive. Always answered any questions that I had. Made buying process easy. He was knowledgeable about the cars selected and had great judgment.
I like my car. Experience wasn’t the greatest. Overall glad that I have my new car, but I do wish I shopped around at other dealerships first.
Friendly & well informed employees. I have bought cars from Honda of Watertown for many years & always satisfied indeed
the Sales & finance people were friendly and courteous. Make sure you know all the specifics about options in the model you are looking at.
Dave Bonomo has always been a pleasure to deal with.He has been very accommodating in guiding me through the lease process each time. Consistently good customer service with the dealership.
Brandon Silva did a great job helping us to lease our new Passport. Crystal Valenti was also a pleasure to work with as was you finance guy who walked us through signing and explaining the financial documents.
We were very pleased with our experience at Liberty Honda. They were courteous and helpful throughout. No hard sell or high pressure.
I had another great experience at Honda of Watertown. Dave was a great help in finding my new lease in a time where inventory was slim to none.
Great staff. Our interactions with Salesman Dave Bonomo and Business Manager Greg LeBeau were a pleasure. Could not have gone better.
Efficient, everything clearly explained, comfortable waiting area. Personnel seemed quite knowledgeable about my vehicle, and were very considerate of my time.
Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, it’s always a good vibe when I go to Honda of Watertown. Wouldn’t have gone anywhere else.
Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, its always a good vibe when I go to Honda of Watertown. Wouldnt have gone anywhere else.
Very professional and straight forward. Hassle free process and wonderful staff. I would definitely buy another vehicle from there and would recommend anyone who is looking for a Honda!
Our salesman, David Bonomo, was knowledgeable and attentive and responsive to my questions. The entire process of buying the was excellent. Would definitely recommend David to everyone.
Less time waiting around. Most paperwork was done before I arrived Very clean and sufficient Total time was only 1 hour
Friendly, respectful, knowledgeable, informative and our sales representative also listened to all our concerns and made sure we knew the vehicle before we left the premises.
Friendly, respectful, courteous, informative sales rep at Honda Watertown made sure we knew the vehicle before we left the premises. Clean friendly environment, Thank You.
I liked Your quick service. Didnt think l could be driving my Honda the same day. Great Guy Brandon. Finance Guy , too. Clean facilities. Knowledgeable personel.
Great experience overall, specially with no hidden costs or anything like it. I still believe it could have been little better with the deal i’ve got on the purchase price, but at the end i do understand the business and current market situation.
Greg was very pleasant, informative, and professional. He was also very easy to get in contact with, which made the whole process much easier.
Great service, I went in to get a oil change in my 2005 Acura RL. Talked to Greg the salesman for a few and mentioned to him that I liked the newer Acura MDXs (specifically 2017 and up). He educated me on the pros and cons of getting a new car and how it could really benefit me. I left the dealership , about 2 weeks later Greg called me and said they had a nice MDX (2018) he thought I would be interested in, I went took a look and it was mine! Unfortunately not long after I totaled the truck. I went back ...
It was nice and pleasant experience they explain me all the pros and cons. It got a nice experience buying my first car. Thanks
Everyone was very informed and efficient, the salesman, Brandon was especially helpful. The facilities were well known to my wife and I as we have bought several Hondas from here in the past.
Professional workers, all questions answered, personable and not bothered by the toddler or infant that was with us as we were purchasing the vehicle
our salesman, Christopher was amazing so helpful, not pushy at all I would definitely recommend him to others. Again I would recommend Christopher.
My salesperson, Brandon and both new car sales managers, Raymond and Crystal were amazing! Highly recommend buying a car at Honda of Watertown!
Friendly atmosphere, explained everything asked about. Didn't have to wait too long. Was offered water. Helped getting things out of old car.
Brandon was pleasant and helpful, doing his best to find me a new CR-V and keeping me informed of the progress
Brandon the sale representative that attended me made the transition to get my vehicle very smooth and was very knowledgeable about the vehicle so things worked out perfect!
Our salesman, Greg was very helpful. He went above and beyond to make us feel comfortable with our purchase. He took time to explain all the bells and whistles associated with my car.
The ease of the transactions and helpful with learning a new system in the car!Everything was above and beyond !
I appreciated the kindness from my salesman as well as the finance guy. I was able to get my car within 24 hours it was fast and efficient
I was greeted immediately when I came to the dealership. Everyone was very helpful and professional. Would highly recommend Honda of Watertown and I will be back again when my lease is up!
The sales team. Our sales guy Chris was the best! We had been to 2 other dealerships and he sold us right away on our new Honda Pilot!
Dave Bonomo was beyond great Best new car buying experience I have ever had and that includes Chevy, BMW, Lexus, Toyota, and Nissan
I liked the young man who sold me the car,I really enjoy seeing young people be so determined . He was as helpful as he knew how , but besides the car having absolutely no gas I mean none it was a good experience
Vinny Valenti was an awesome salesman and took great care of me. He made the process very easy and quick and made sure he was putting me in the right car for me.
My sales consultant, Brandon, was knowledgeable and professional. Of course he wanted to make the sale but resisted excess pressure. I appreciate that. Glenn in Finance was also a pleasure to deal with.
The attention of the salesperson with every detail about ours questions about the car that we are interested. Very nice place
Quick and hassle free experience. understanding and knowledgeable sales person focused on my Very happy with the Car and the dealership. My best car buying to date.
great sales staff. gave us great customer service, and went beyond our expectations. Business manager got us an ever better deal than we expected.
Quick and easy ,sales person was knowledgeable and professional. Was a very easy experience. Dealership was very clean and pleasant.
My sales experience at Honda was very pleasurable. I really enjoyed purchasing a car at Honda with my car salesman David Bonomo as well as Financial Manager Greg. Both of these gentleman along with the national manager Nathan, went above and beyond to ensure that I received the best deal and to answer any questions I had along the way.
Watertown Honda is the best! They treated our family with outstanding customer service!!! They went far and beyond to find us exactly what we wanted in our family vehicle!!! Highly recommend Watertown Honda in CT!!! ❤️
It was a great experience. i have bought 12 cars here and it is always a pleasant experience. The dealership listens to my questions and gives me a great price.
Brandon was very professional, knowledgeable and courteous. I was against buying from Honda again based on past experience with a service department. Brandon explained in detail the service department policies and practices. His explanation relieved my concerns. In addition, I found the open airy showroom and mask requirements reassuring.
I worked with Service Manager Joe and he was very professional and down to earth when it came to my car having a slight mishap. I always service my Honda at Honda of Watertown when i can’t do it myself. Bring your Hondas and Acuras here folks.
fine personalities and excellent service by both Nathan and Dave and thorough explanation and demonstration of car features, test ride
Raymond Novak and Greg (finance manager) were awesome!! I will definitely be going back there for my next car! The process was smooth and quick!
The pleasant and accommodating sales and finance staff, were very easy to work with. I would recommend this car dealership to anyone wishing to buy a honda.
Car sales rep perseverance!! Brandon was great, as well as your finance department. Even with a problem they both made sure I drove my new car home that night.
Crystal and Vinny were so professional and friendly! They helped me find the right vehicle for the right price. I could not be happier with this experience.
Crystal and Vinny were so professional and friendly! They helped me find the right vehicle for the right price. I could not be happier with this experience.
Customer service was amazing. We felt welcomed and the sales strategy was far from pushy and straight to the point.
The salesman was very knowledgeable and took the time to listen to my concerns. He was able to meet my needs to make a sale.
The 5 stars are for the Service Advisors;Brad Haskins & Mason Laccone “ONLY” on Oct. 27, 2020. The back of the house went above and beyond with Excellent Customer Service, knowledge, prompt communication, kindness was a welcoming contrast from the extremely disappointing sales experience on Oct.17,2020 purchase of my New CRV with 5538k miles. From misinformed Sales information on genuine leather seats replaced, to interference with my car insurance transfer causing incorrect coverage documentation delivery to be redone, not having the car professionally detailed at purchase pick up that might have called attention to remembering the replaced floor mats and noticing the ...
The sales experience was professional. There was no excessive pressure to pursue other options, and the negotiation process was fair.
My sale Person Vincent Valenti in Watertown , ct was fantastic ,made everything go very Smooth, at my pace , with the paperwork
Was a customer several times and prefer this dealership to the more local alternative which is part of an extremely large company.
Knowledgeable and friendly sales staff. Pleasant experience and would definitely recommend this dealership. Ray this salesman answered all my questions professional. Will definitely buy again from this dealership.
This is my second CRV EX. The first saved me from a t-bone accident. The car performed perfectly. I immediately bought another CRV EX from the same dealership. They’re exceptional in service and sales. I will highly recommend the car and dealership.
Greg the salesman was very kind, courteous and efficient. He made the initial process very easy and effective, especially on a very busy day.
Our Salesperson was Dave Bonomo who, like a friend welcomed us, and listened to our needs in establishing another business deal with leasing our 2nd Honda vehicle.
I had a good experience once someone else took care of me. Made it a very pleasant time and on a good time manage.
Vinny took the time to listen to my needs and didn't pressure me. Everything was quick but not rushed. When I had to bring the car back to check the battery the whole service department was clean and the guys working in it were super friendly and happy to explain things in a way I understood.
Staff being knowledgable and understanding and helpful. They all strive to make sure you leave with a smile. Regardless of a purchase or not.
Experienced and knowledgeable salesman. I would recommend this dealership to anyone. Thank you for all the time you spend with me because I am very satisfied with my purchase.
This salesman was polite, knowledgeable and friendly. He did some groundwork for us. So we didn’t have to stay at the dealership for the entire day.
It was accommodating. I said I didn’t have much time and Brandon didn’t waste any time. He was kind and efficient.
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